Disclaimer
This document is a draft and has not been approved by legal counsel. It does not constitute a PCI certification (including PCI DSS Level 1), HIPAA compliance attestation, or any other regulatory certification. Do not rely on this document for legal compliance until it has been reviewed and approved by a qualified attorney.
1. Agreement
These Terms of Service ("Terms") are a draft contract between you and Cutzop for the barbershop kiosk at cutzop.com, including the signed-in kiosk at /app/barber (the "Service"). Final language is pending counsel review before production reliance.
If you use the Service on behalf of a shop, you represent that you have authority to bind that shop, and "you" includes that shop. Related: Privacy Policy.
2. Eligibility & accounts
You must be at least 18 years old and use Cutzop for a legitimate barbershop (or similar walk-in chair shop). The Service is not directed to children under 13.
- Provide accurate registration information and keep it current
- Keep credentials and staff PINs confidential
- You are responsible for activity under your shop account, including kiosk use on the shop screen
- Notify us promptly at hello@cutzop.com of unauthorized access
3. Demo vs paid seat
Demo sign-in on cutzop.com is free, requires no card, and does not write to a live shop. It is not a 14-day software trial and it is not a paid seat.
A live kiosk for a real shop account requires an active Cutzop subscription at the published list price ($59 USD per month per signed-in shop account), billed by Stripe. Card-present processing fees are charged by Stripe on top of the seat.
4. Billing, cancel, refunds
When you subscribe, Stripe charges the card on file each billing period until you cancel. Manage payment method, invoices, and cancellation in Stripe Customer Portal ("Manage billing" in the kiosk). Cancel before the next renewal to avoid the following period's charge.
Fees are generally non-refundable except where required by law or expressly granted by us. For a refund or billing dispute, email hello@cutzop.com from the account email. We may refund at our discretion (for example, duplicate charge or unused days in the first period).
5. Card payments & hardware
In-person and card payments are processed by Stripe (including Stripe Terminal where used). You must comply with Stripe's terms and applicable card-network and PCI requirements for your merchant account. Cutzop does not store full card numbers (PAN) or CVV in kiosk JavaScript or our application database. These Terms do not assert a specific PCI DSS certification level.
Counter hardware (shop screen, card reader, cash drawer, receipt printer) may be provided by us, already at your location, or sourced by you. You are responsible for pairing devices, securing the premises, and sales tax on services you sell to guests.
6. Acceptable use
- Do not misuse the Service, probe, or disrupt infrastructure
- Do not use the Service for unlawful activity
- Do not attempt to access another shop's data without authorization
- Do not reverse engineer the Service except where permitted by law
- Do not create accounts for users under 13 or market the Service as child-directed
7. Your data & privacy
You retain ownership of shop content (guest profiles, queue activity, staff records you enter). You grant us a limited license to host and process that content to provide the Service. Our Privacy Policy describes how we handle personal information, including California privacy rights (CCPA/CPRA). Contact hello@cutzop.com with "Privacy request (CCPA)" in the subject.
8. Intellectual property
Cutzop and its logos, software, and documentation are owned by Cutzop or its licensors. These Terms do not transfer ownership of our IP to you.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Wait-time estimates are a shop-floor heuristic, not GPS or appointment-accurate. Hardware performance depends on your devices and network.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUTZOP WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE PAID NOTHING).
11. Indemnity
You will defend and indemnify Cutzop against claims arising from your use of the Service, your content, your payment of taxes, or your violation of these Terms or applicable law, except to the extent caused by our willful misconduct.
12. Suspension & termination
You may stop using the Service at any time and cancel the subscription in Customer Portal. We may suspend or terminate access for breach, risk, non-payment, or legal reasons. Upon termination, your right to use the Service ends.
13. Governing law
These Terms are governed by the laws of the State of New York and applicable United States federal law, without regard to conflict-of-law rules. Courts located in New York County, New York will have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction.
14. Changes
We may update these Terms. Continued use after material changes constitutes acceptance, except where applicable law requires additional consent. Questions: hello@cutzop.com.