FAQ
FAQ
For salon owners evaluating Cutzop — tap a question.
Reviewed
What is Cutzop?
Cutzop is barbershop software for salon and shop owners. You get a front-desk kiosk (walk-in check-in, chair queue, counter pay), shop ops (chairs, team, peak times, website), and a $59/month seat. Guests and barbers use the floor surfaces; the buyer is the shop.
Who should sign up?
Salon owners, barbershop owners, and managers who buy software for the front desk. Barbers and guests do not need a Cutzop subscription — they use the kiosk and shop website the owner turns on.
How does walk-in check-in work on Cutzop?
On the shop kiosk, a guest taps Walk-In, types a first name, enters a phone number, then picks a barber. Cutzop looks up the phone in shop customers or creates a walk-in profile tagged barber-kiosk.
How do registered guests sign in?
Guests tap Registered and enter a 4-digit PIN. In demo, PIN 1234 signs in as Alex Rivera. Live shops map PINs onto customer records.
Does Cutzop replace Square Appointments?
No. Square Appointments is a calendar for booked slots. Cutzop is a walk-in chair queue on a shared front-desk screen plus shop ops for owners. Shops that live on walk-ins put Cutzop at the door; shops that live on pre-books keep a calendar.
How is wait time calculated?
Cutzop multiplies active queue length (waiting plus in-chair) by 12 minutes per guest. Zero guests displays “No wait.” Staff seating a guest or completing pay updates the lock-screen widget.
Can I see peak times and fill off-peak chairs?
Yes. Shop ops reports show when visits cluster by hour and weekday. Barbers can run off-peak promos so quieter slots still fill — without inventing a consumer booking marketplace.
How do payments work?
After the cut, staff mark the session ready to pay. The guest rates the chair, then pays by scanning a checkout QR or tapping a card on the terminal. Card data never sits in kiosk JavaScript as a PAN.
What hardware does a shop get?
We provide the counter kit: a touch screen (tablet or Windows), a card terminal, and a cash drawer. Cutzop runs full-screen on that screen. The software seat is $59/month.
How much does Cutzop cost?
Cutzop is $59 per month per signed-in shop account. Start a free trial or demo as a salon owner on this site — no card required for demo. Card-present fees are billed by Stripe on top of the subscription.
Who owns Cutzop?
Cutzop is the barbershop software product on this site. Product Operations reviews public pages against the live product at /app/barber. Contact hello@cutzop.com.
Run your shop on Cutzop
Sign in to Shop ops as the salon owner. Open the front-desk kiosk from the desk when you need the floor tablet.